The Bottom Line
IMEIGurus can unlock your phone and “fix” blacklisted IMEIs. They require extra technical steps and setup from customers and their processes may cause issues with your phone and warranty. We recommend using an alternative provider.
IMEIGurus "Short & Sweet" TL;DR Review Summary
IMEIGurus has 4.5 stars rating out of 5 on across Trustpilot, Google Reviews, and review sites. Unfortunately, unlike other companies that can unlock your phone without any additional steps from you, IMEIGurus doesn’t work like they. They require you install software on your computer (Windows PC required) and provide them with remote access so they can essentially “hack” your phone to unlock it or repair the IMEI — this may also void your warranty or brick your phone (making it inoperable). This makes IMEIGurus a tough sale and a provider we can’t recommend.
- Services: USB Unlocks, FRP Removal and Remote IMEI Repair Fix;
- Order Process: eCommerce Style ordering
- Average Turnaround: 1-7 days
- Payment Methods: ShopPay, GPay, Amazon Pay, Coin Payments, Credit Card
- Refund Policy: Refunds only issued if services were not completed. No refunds if they started working on your order or if you purchase credits for their website.
- Customer Support: Email and live chat only
Read and check out IMEIGurus reviews, photos and experiences from real customers and users across the web. Submit your own review and experience about IMEIGurus to share with other readers and potential customers, and leave your mark.
Fast service! Phone was unlocked successfully!
Fast service! Phone was unlocked successfully in 2 hours. No issues here.
Worked fine for a first timer like me
First timer for this unlocking thing, and I can say, your service is very reliable and one of the more affordable prices offering for the unlocking service. Thank you guys for making a lot of people happy.By the way, I got my unlock code in less than 24 hrs. Highly recommend.
A Complete Scam! WTF
Before posting this review I went back and reviewed the company’s website and T&C’s to make sure I didn’t miss anything but no, this is a scam and a lie. I don’t know how they have positive reviews, I can only assume most of them are fake. First you check the compatibility of your phone and they let you know if they can unlock it – mine is an iPhone XS and said no problem. Then you pay a fee – $29.99 in my case. You receive an email saying your phone will be unlocked in a few days. Way down in the fine print of the T&Cs it says that “if the unlock is temporarily unavailable you may be charged more than the flat fee” what does that even mean? How can something be temporarily unavailable in this case? So a few days later I received an email saying that my phone was unlocked, but in order for it to stay unlocked, I need to pay them over $100 or my phone would be relocked in 14 days. Even weirder is everything was initially priced in dollars, but since then it’s been priced in British pounds. Oh and you get no refund for your “pre-payment” so that’s just lost money. It’s cheaper to just go to your network provider to unlock it. And now I wonder what they’re going to do with my information that I stupidly provided to them. Looking back it had scam written all over it, I guess I’ve learned my lesson. Obviously I will not be paying their ransom money and will go directly to my network provider and hope my identity hasn’t been stolen. I’ll also be reporting them to the BBB and reporting fraud on my credit card so they can’t charge me more. Please, please do your research before you give these scammers any money.